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Warranty Policy
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At Alpyn Tripod Company, we stand behind the quality of our products and are proud to offer a lifetime warranty against material defects for all of our products.
Conditions for Warranty:
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This warranty applies only to material defects and does not cover any damage caused by intentional misuse, abuse, or normal wear and tear of the product.
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The warranty is non-transferable and is limited to the original purchaser of the product.
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Proof of purchase is required for all warranty claims.
Warranty Procedure: If you believe your product is covered under our lifetime warranty, please contact our customer service team at Info@alpyntripod.com. Our team will assess the issue and provide you with instructions on how to proceed with your warranty claim.
Replacement or Repair: If it is determined that your product is covered under our lifetime warranty, we will either replace the product or repair it, at our discretion.
Disclaimer: This warranty policy is subject to change at any time without prior notice.
Thank you for choosing Alpyn Tripod Company for your shopping needs. We value your business and are always here to assist you with any questions or concerns.
Return Policy
At Alpyn Tripod Company, we are committed to providing our customers with the best possible shopping experience. If for any reason you are not satisfied with your purchase, you may return it within 14 days of the date of delivery for a full refund or exchange.
Conditions for Return:
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The item(s) must be returned in their original packaging and in the same condition in which they were received.
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The item(s) must not be damaged, used, or altered in any way.
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The item(s) must be accompanied by all original documentation, manuals, and accessories.
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Proof of purchase is required for all returns.
Return Procedure: To initiate a return, please contact our customer service team at info@alpyntripod.com. We will provide you with a return authorization number and instructions on how to proceed with your return.
Refunds: Refunds will be issued to the original method of payment used for the purchase. Please allow 7-10 business days for the refund to be processed and reflected on your account.
Exceptions: The above return policy does not apply to items that are marked as "final sale" or "non-returnable" at the time of purchase.
Disclaimer: This return policy is subject to change at any time without prior notice.
Thank you for choosing Alpyn Tripod Company for your shopping needs. We value your business and are always here to assist you with any questions or concerns.
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